Privacy Policy

What we collect

When you fill out a form or use the chat widget on this site, we collect your name, email address, phone number, and service address. We also collect any details you include in a message about your pool or what you need help with.

We may also collect basic technical information, such as your IP address and the pages you visited on this site. This helps us keep the site working and understand how it is used.

How we use it

We use your information to respond to your quote request, schedule and provide pool service, and send you service updates and appointment reminders. We may also use it to improve the website so it works better for the next homeowner who visits.

We do not use your information for anything beyond running this business and serving you as a customer.

How we contact you

We may contact you by phone, text message, and email about the service you requested. Message and data rates may apply to any texts we send. You can opt out of these messages at any time by replying STOP or by asking us directly.

If you no longer want us to reach out, just let us know and we will stop.

Who we share it with

We share your information with service providers who help us operate the business, such as the customer management system and scheduling tools we use to keep track of your service. These providers only get the information they need to do their job, and they are bound to keep it protected.

We do not sell your personal information. That is not something we do, and we will not do it.

Cookies and analytics

This site may use cookies and analytics to understand how visitors use it. Cookies are small files stored on your device. You can turn them off in your browser settings if you prefer, and the site will still work.

Analytics help us see which pages are useful and where we can improve, without identifying you personally.

Data retention

We keep your information only as long as we need it to provide service to you and to meet our legal obligations. Once it is no longer needed, we remove it or make sure it is no longer tied to you.

If you stop using our service, we will not hold on to your details longer than necessary.

Your choices

You can ask us to show you what information we have about you, correct anything that is wrong, or delete it entirely. You can also opt out of marketing messages at any time.

To make any of these requests, just reach out using the contact details at the bottom of this page and we will take care of it.

Children

This site is not directed at children under 13, and we do not knowingly collect their information. If you believe a child has given us information, please contact us and we will remove it.

Pool service is something adults arrange for their homes, and that is who this site is built for.

Changes to this policy

We may update this privacy policy from time to time. When we do, the date at the top of this page will change to reflect the most recent update.

It is a good idea to check back here occasionally if you want to stay current on how we handle your information.

Contact us

If you have any questions about this policy or how we handle your information, we are happy to help. Here is how to reach us: